Gift Cards and Our Policies
Give Her The Gift of Massage
Our gift cards are the perfect way to say I love you. Whether you are buying them as a prenatal massage gift, baby shower gift, getting one for a new mom or have a favorite birthing professional in mind that you want to thank for always being there, our gift cards are the ultimate gift! Its easy, just go to our link and you'll be taken to our gift card online store. There you will be able to take your pick our 4 beautiful designs, select the type of experience you'd like, complete the process and be emailed your gift card instantly!
High Risk Pregnancy Policy
All appointments are scheduled through our online calendar. But in the event you or your pregnancy are considered high risk, we will need you to attain a doctors note stating it is safe for you to receive our massage services prior to scheduling your appointment.
Our goal is to ensure the safety of everyone involved so once your doctor or medical care provider has signed off on it we are ready to go!
High Risk Pregnancies Are Qualified As:
- Diabetic Mother
- Cardiac Disorders
- Chronic Hypertension
- Previous Miscarriages
- Mother under 20 and over 35
- Asthmatic Mother
- Suspected RH Negative Mother
- Drug addiction or exposure to drugs
- Previous Multiple Births ( twins, triplets or quads)
If you scheduled an appointment online prior to receiving a doctor’s note, your appointment will be post-poned until after approval is given and then you can schedule with your new prefer date and time.
If you are not approved for prenatal massage, your session be deemed “postponed/ rescheduled” and you can reschedule your appointment at your leisure with no issue after baby has arrived.
This applies to gift cards and/ or vouchers as well.
24 Hour Cancelation
All appointments are scheduled through our online calendar.
If in the event you are unable to make your scheduled appointment we ask that you give us 24 hour notice prior to the appointment to cancel or reschedule. We are more than happy to accommodate if there is a need for adjustments with no issue.
If a 24 hour notice for the cancellation or rescheduling is not provided 100% of the cost of your session will be deemed forfeited.
In the event of an actual NO SHOW happens 100% of the cost of the session will be deemed forfeited.
If a gift card or voucher were used for your session, it will be considered forfeited and 100% of the value of the gift card/ voucher will be applied towards your session.
Special circumstances where the policy does not apply:
If you go into labor, have a medical emergency, need to be hospitalized or give birth then of course there will be no application of this policy.
Your session will be deemed postponed/ rescheduled and you can reschedule your appointment at your leisure with no issue.
CORPORATE PARTY & EVENTS
When looking to book us for your next corporate party or event, an advanced deposit of 50% of the total cost of services is required for reservation. The remaining balance will be due 2 days prior to your event.
We accept cash and all major credit cards.
In the event you need to reschedule or cancel, we require a 7 day cancellation notice, as well as notification for any reduction in the number of services you have booked in writing.
A less than 7 day notice of cancellation or reduction of services booked, will result in a forfeit of your deposit.
REFUND & NON-TRANSFERABLE PURCHASES POLICY
All of our massage sessions, spa packages, and gift cards are not transferable to other clients, and cannot be combined with other discounted offers.
Also, we do not offer cash refunds for our massage sessions, spa packages or gift cards, however we will honor an equal exchange (credit) for other services within our facilities.
Please note that this credit does not apply to cancellation of services and deposits lost due to notification of cancellation less than 7 days of special events.
Right To Terminate A Session
We take very seriously not only the safety of our clients but also our therapists and will do what we can to ensure that everyone is respected, protected and has an enjoyable experience.
In the event our therapist feels at any point before, during or after the massage session there may be a chance of verbal, emotional, sexual and/or physical abuse/assault they have the right to terminate the session.
If this should happen, the session will be ended immediately, considered forfeit and the full cost of the session will still be applied.